Cappuccino Rose Bear Hug

In-store Pickup: In-store pickup time is between 10:30 AM - 5:30 PM, Monday to Saturday.

Delivery Time: We have two delivery windows daily -1 PM to 5 PM (for certain areas) and 6 PM to 10 PM (for all areas). We do not accommodate specific timed delivery requests, but all deliveries are guaranteed to be completed within the window.

Delivery Rates: Delivery rates will be calculated at checkout.

Recipient Not Home: If the recipient is not home, the driver will leave the bouquet in a paper bag at the door and send a picture via text message. Please note, the driver will not attempt a second delivery.

Flower Box: To keep your roses fresh, simply add water directly to the green flower foam inside box underneath the flowers. Ensure the foam stays moist by adding water as needed. If you prefer, you can carefully remove the roses from the foam and place them in a short vase. Note that the stems are cut short, so a short vase is necessary. Keep the bouquet in a cool, dry place away from direct sunlight and heat sources.

For more detailed flower care, please checkout our Flower Care page.

We include a complimentary message card with every order to help you express your heartfelt sentiments. Our team takes great care to ensure each card is properly included, but on very rare occasions, it may be missed due to human error. We sincerely apologize if this happens.

As the message card is a free add-on and not a paid product or service, we’re unfortunately unable to arrange a second delivery solely for the card. However, if it’s important to you, we’d be happy to email you the message in a digital format so you can forward it to the recipient or share it in another meaningful way.

Thank you for your understanding, and we truly appreciate your support!