Open daily — Mon–Sat 10AM–6PM, Sun 10:30AM–5PM. Place your order by 2 PM for same-day delivery.
In-store Pickup: In-store pickup time is between 10:30 AM - 5:30 PM, Monday to Saturday.
Delivery Time: We have two delivery windows daily - 1 PM to 5 PM (for certain areas) and 6 PM to 10 PM (for all areas). We do not accommodate specific timed delivery requests, but all deliveries are guaranteed to be completed within the window.
Delivery Time Window will be shown at checkout. Our couriers create their delivery plans based on the most efficient and environmentally-friendly route for Mother’s Day. Because of this, they cannot guarantee a specific delivery time for individual orders. If you wouldn't like to wait for your flowers, we recommend you choose delivery one day in advance
Delivery Rates: Delivery rates will be calculated at checkout.
Recipient Not Home: If the recipient is not home, the driver will leave the bouquet in a paper bag at the door and send a picture via text message. Please note, the driver will not attempt a second delivery.
To cancel your order, please contact us via phone or email at least 48 hours before the delivery or pickup date.
Dried Flowers / Preserved Flowers: To ensure your dried flowers / preserved roses maintain their beauty for over a year, keep them out of direct sunlight and high humidity areas, avoid watering, and gently remove dust with a soft brush or cool hairdryer. Handle with care, avoiding frequent touching, and keep them away from heat sources. By following these simple steps, your roses will remain a lasting symbol of your special moments.
For more detailed flower care, please checkout our Flower Care page.
We include a complimentary message card with every order to help you express your heartfelt sentiments. Our team takes great care to ensure each card is properly included, but on very rare occasions, it may be missed due to human error. We sincerely apologize if this happens.
As the message card is a free add-on and not a paid product or service, we’re unfortunately unable to arrange a second delivery solely for the card. However, if it’s important to you, we’d be happy to email you the message in a digital format so you can forward it to the recipient or share it in another meaningful way.
Thank you for your understanding, and we truly appreciate your support!
Open daily — Mon–Sat 10AM–6PM, Sun 10:30AM–5PM. Place your order by 2 PM for same-day delivery.