Delivery Information
In-store Pickup: In-store pickup time is between 10:00 AM - 6:00 PM, Monday to Saturday, 11:00 AM - 5:00 PM on Sunday.
Delivery Time: We have four delivery windows daily -10AM to 12PM, 12PM to 2PM, 2PM to 4PM, 4PM to 6PM. We do not accommodate specific timed delivery requests, but all deliveries are guaranteed to be completed within the window.
Delivery Rates: Delivery rate will be calculated at checkout based on the total quantity of products ordered, as well as the area and distance for delivery.
Checkout Options: At checkout, we offer two types of services: delivery only, and delivery with florist setup. If you require setup, please select the delivery and setup service. Otherwise, your flowers will be packed in boxes and left at the venue. Please note that our florist will not handle transfers between the ceremony and reception.
Point of Contact: If you have a specific person designated to receive the flower delivery, please enter their name and phone number under "Recipient's Name" and "Recipient's Phone Number" at checkout.
Can't find the delivery option at checkout? This could be because your venue is located outside our regular delivery zone. Please feel free to call or email us with your venue details, and we'll be happy to provide you with a delivery quote.
Rental Policy
If rental items are added to your cart and checked out, you will receive a separate email requesting a credit card information for security purposes.
Rentals must be returned within 3 calendar days; otherwise, an additional day's rental fee will be applied.
Any damaged, broken, or missing items will be billed to the provided credit card.